Iridian Castillo wearing glasses and a green patterned scarf against a colorful illustrated wall

I’m a freelance assistant with a background in creative studio support and account management in Brooklyn, NY.

I’ve recently worked as an operations assistant in lighting design. I was previously an accounts manager at a brand representation group. I’m looking for new opportunities supporting local designers, brands, and businesses.

EXPERIENCE

I have over three years of experience in helping new designers and growing brands stay organized, connected, and on target with their business goals.

Scope of Work: supporting key accounts with a high level of email and phone communication, monitoring short-term and long-term customer acquisition strategies, managing order fulfillment and project/event schedules to ensure on-time deliverability, participating in local markets and wholesale trade shows (setup, takedown, product knowledge, order writing), following up on sales leads to generate new orders, copywriting for email and social media marketing campaigns, and regular website upkeep

Previously: Lindsey Adelman Studio, American Design Club

As a first generation Mexican American Brooklynite, I’m passionate about spotlighting small businesses with unique perspectives from their experiences and their communities. I thrive on working alongside designers and makers to bring structure and clarity to their creative environments and their work as it evolves.

OTHER EXPERIENCE

I’m currently available for part-time or project-based support, in person or remotely ❦

SERVICES

Accounts and Administration

Key Accounts Communication
Database Maintenance
Calendar and Schedule Coordination

Sales Support

Customer Acquisition Outreach
Sales Order and Invoice Processing
Reordering and Collaboration Outreach

Logistics Support

Packing/Wrapping and Order Fulfillment
Inventory and Stock Monitoring
Data Entry and Reporting

E-Commerce and Retail Support

Product Upkeep (Squarespace/Shopify/Faire)
Customer Communication
Market and Trade Show Assistance

CONTACT

Let’s connect! Send me a message below!